Application Management
Our business consulting is primarily aimed at helping unlock business value for our customers. We work as skilled partners and help companies in reinventing their business models and operations.
Our business consulting function’s edge is about raising competitive edge through enhancing efficiency and effectiveness of business and IT solutions. This facilitates innovative and technological strategies for organization.
Application Implementation
Valen IT supports all your business processes with the best-in-class, tightly integrated applications using SAP Business Suite. We offer support for various industries and across numerous lines of business with the integrated software that delivers more innovation with less disruption thus enabling our customers to expand and transform their business with confidence.
Post Production Support
Our Post Production Support services are tuned to assume responsibility after going live. We work on customer specific solution operations with full integration into SAP expert network in development, support and consulting. Our strengths in this endeavour are:
- Dedicated and balanced resources – onsite and offsite (near shore / offshore)
- Optimised SAP solutions through tools, training, and best practices
- Scalable and optimised services to suit the customer requirements and business needs
The three service models that we work on are based on the support framework and time frame and include:
- Post Go-Live Operations Model for short term: Assignment of dedicated technical resources helps to bring risk mitigation for transition from implementation team to support team
- Post Go-Live CoE Support Model – mid-term model: We manage end-to-end implementation of best practices (methods, tools, processes) for supporting SAP technology. This is typically offered as 9 to 12 month service, with SAP providing key team lead roles, leading to eventual migration to ticket based / shared pool of hour’s model
- Ticket-Based or Shared Pool of Hour’s Model – Long Term: In this model, SAP provides support services based on number of tickets or pooled hours across multiple functional and technical areas with remote delivery and is based on CCoEmodels.s
Mobile Application and Device Management
With the increasing use of mobile devices by individuals and organizations – there is pertinent need to develop solution that helps the IT department have control of the applications and management of such mobile devices. Since there is enormous transfer of data to/from mobile devices to organizations, the IT departments need to manage risks, upgrades, access and solutions over this mobile platform.
This is done effectively with the SAP Afaria mobile device management solution and our experts work remotely using a secure connection to your local infrastructure, cloud of hosting provider. Many enterprise customers globally depend on SAP Afaria for securely managing devices, apps and policies for all major mobile operating systems. With more and more enterprises embracing bring your own device (BYOD) policy; SAP Afaria removes the complexity of managing and securing all critical enterprise data and mobile apps on any device. Our service overview includes:
Mobile Application Management
- Sybase AFARIA
- Sybase Unwired Platform
- SAP NetWeaver Gateway
- SAP Mobile Apps
The AMS takes over whole device and server management, to provide the following:
- Expense Management
- Reporting expenses per device & time unit
- Mobile App Management
- Distributing/deleting/updating mobile apps from/to mobile devices
- Mobile Device Management
- Enrollment of mobile devices to / removing from corporate network
- Mobile Security Management
- Protecting corporate data used by mobile devices; remote control
- Inventory Management
- Overview of all devices connecting to the corporate network